# EV Charger Locations - Internal Knowledge Base
## Article Title
**MEDCO EV Charger Locations and Specifications**
## Visibility Setting
**Important:** Set visibility to a **User Segment** (NOT "Admin & Agents" and NOT "Everyone")
- Create a segment like "Registered Users" or "MEDCO Customers"
- This allows the AI agent to access it while keeping it private from general public
- The AI agent acts as a customer, so it can access articles visible to customer segments
---
## Article Content
### How to Use This Information
When customers ask about EV charging locations:
1. **If they mention a specific location** (e.g., "Zouk Mosbeh charger"), provide information about that specific charger
2. **If they ask for the nearest charger**, ask them for their current location and find the closest charger from the list below
3. **Always provide**: Location name, address, and charger power/specifications
4. **Be helpful and energetic** in your response
---
## MEDCO EV Charger Locations
### Format for Each Entry:
- **Location Name**: [Name]
- **Address**: [Full address]
- **Charger Power**: [Power in kW]
- **Charger Type**: [Type, e.g., Fast Charger, Standard Charger]
- **Status**: [Available, Under Maintenance, etc.]
- **Coordinates**: [Optional: GPS coordinates]
---
### EV Charger Locations Database
**Add your charger locations below in this format:**
#### Example Entry:
- **Location Name**: Zouk Mosbeh Station
- **Address**: Zouk Mosbeh, Mount Lebanon, Lebanon
- **Charger Power**: 50 kW
- **Charger Type**: Fast Charger
- **Status**: Available
- **Coordinates**: 33.9697° N, 35.6000° E
---
## MEDCO EV Charger Locations Database
### Status Codes:
- **STATUS 0** = Available
- **STATUS 1** = Busy/Occupied
- **CONNECTORID_STATUS 1** = Available
- **CONNECTORID_STATUS 0** = Not Available
- **CONNECTORID_STATUS 2** = Charging
- **CONNECTORID_STATUS 6** = Faulted/Error
---
### Charger Locations:
**2. Jabbour Stations (E14)**
- **Location Name**: Jabbour
- **Site**: Jabbour Stations
- **Device ID**: E14
- **Charger Type**: Keren
- **Status**: Busy (1)
- **Connector 1 Power**: 11 kW
- **Connector 2 Power**: 22 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: Jabbour Stations
**3. Le Charcutier Zouk (E4)**
- **Location Name**: Le Charcutier Zouk
- **Site**: Le Charcutier Zouk
- **Device ID**: E4
- **Charger Type**: AC 22KW
- **Status**: Available (0)
- **Connector 1 Power**: 11 kW
- **Connector 2 Power**: 22 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: Le Charcutier Zouk
**4. ABC Achrafieh (E9)**
- **Location Name**: ABC Achrafieh
- **Site**: ABC Achrafieh
- **Device ID**: E9
- **Charger Type**: AC 22KW
- **Status**: Available (0)
- **Connector 1 Power**: 3 kW
- **Connector 2 Power**: 22 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: ABC
**5. Fahed Super Value (E12)**
- **Location Name**: Fahed Super Value
- **Site**: Fahed Super Value
- **Device ID**: E12
- **Charger Type**: AC 22KW
- **Status**: Available (0)
- **Connector 1 Power**: 11 kW
- **Connector 2 Power**: 22 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: Fahed Super Value
**6. ABC Dbaye (E13)**
- **Location Name**: ABC Dbaye
- **Site**: ABC Dbaye
- **Device ID**: E13
- **Charger Type**: AC 22KW
- **Status**: Available (0)
- **Connector 1 Power**: 11 kW
- **Connector 2 Power**: 22 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: ABC
**7. MEDCO BCD (E8)**
- **Location Name**: MEDCO BCD
- **Site**: MEDCO BCD
- **Device ID**: E8
- **Charger Type**: Keren
- **Status**: Available (0)
- **Connector 1 Power**: 22 kW
- **Connector 2 Power**: 22 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: MEDCO S.A.L
**8. MEDCO BCD (E1)**
- **Location Name**: MEDCO BCD
- **Site**: MEDCO BCD
- **Device ID**: E1
- **Charger Type**: DC 50KW
- **Status**: Available (0)
- **Connector 1 Power**: 10 kW
- **Connector 2 Power**: 15 kW
- **Connector 3 Power**: 40 kW
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: MEDCO S.A.L
**9. MEDCO Dora (E72)**
- **Location Name**: Medco Dora
- **Site**: MEDCO Dora
- **Device ID**: E72
- **Charger Type**: DC 50KW
- **Status**: Busy (1)
- **Connector 1 Power**: 10 kW
- **Connector 2 Power**: 15 kW
- **Connector 3 Power**: 40 kW
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: MEDCO S.A.L
**10. Holiday Beach (E7)**
- **Location Name**: Holiday Beach
- **Site**: Holiday Beach
- **Device ID**: E7
- **Charger Type**: AC 11KW
- **Status**: Available (0)
- **Connector 1 Power**: 11 kW
- **Connector 2 Power**: 11 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: Holiday Beach
**11. ABC Verdun (E10)**
- **Location Name**: ABC Verdun
- **Site**: ABC Verdun
- **Device ID**: E10
- **Charger Type**: AC 22KW
- **Status**: Busy (1)
- **Connector 1 Power**: 11 kW
- **Connector 2 Power**: 22 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: ABC
**12. City Mall (E11)**
- **Location Name**: City Mall
- **Site**: City Mall
- **Device ID**: E11
- **Charger Type**: AC 22KW
- **Status**: Available (0)
- **Connector 1 Power**: 11 kW
- **Connector 2 Power**: 22 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: City Mall
**13. Zaatar & Zeit (E28)**
- **Location Name**: Zaatar & Zeit
- **Site**: Zaatar w Zeit Jbeil
- **Device ID**: E28
- **Charger Type**: DC 60KW
- **Status**: Busy (1)
- **Connector 1 Power**: 60 kW
- **Connector 2 Power**: 60 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: Zaatar w Zeit Jbeil
**14. Broumana Plaza (E29)**
- **Location Name**: Brouman Plaza
- **Site**: Broumana Plaza
- **Device ID**: E29
- **Charger Type**: DC 60KW
- **Status**: Busy (1)
- **Connector 1 Power**: 60 kW
- **Connector 2 Power**: 60 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: Broumana Plaza
**15. Medco Fiadiyeh (E34)**
- **Location Name**: Medco Fiadiyeh
- **Site**: Medco Fiadiyeh
- **Device ID**: E34
- **Charger Type**: DC 60KW
- **Status**: Available (0)
- **Connector 1 Power**: 60 kW
- **Connector 2 Power**: 60 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: MEDCO S.A.L
**16. Aïshti (E32)**
- **Location Name**: Aïshti
- **Site**: Aïshti
- **Device ID**: E32
- **Charger Type**: DC 60KW
- **Status**: Busy (1)
- **Connector 1 Power**: 60 kW
- **Connector 2 Power**: 60 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: Aïshti
**17. Storiom Saliba (E36)**
- **Location Name**: Storiom Saliba
- **Site**: Storiom Saliba
- **Device ID**: E36
- **Charger Type**: DC 90KW
- **Status**: Busy (1)
- **Connector 1 Power**: 90 kW
- **Connector 2 Power**: 90 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: Storiom Saliba
**18. SAIFI311 (E26)**
- **Location Name**: SAIFI311
- **Site**: Medco Back Office
- **Device ID**: E26
- **Charger Type**: AC 7.4kw
- **Status**: Busy (1)
- **Connector 1 Power**: 7.4 kW
- **Connector 2 Power**: Not available
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: MEDCO S.A.L
**19. SPARK Lab (E6)**
- **Location Name**: SPARK Lab
- **Site**: Medco Back Office
- **Device ID**: E6
- **Charger Type**: B 7.4Kwh
- **Status**: Available (0)
- **Connector 1 Power**: 11 kW
- **Connector 2 Power**: 22 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: MEDCO S.A.L
**20. SAIFI311 (E3)**
- **Location Name**: SAIFI311
- **Site**: Medco Back Office
- **Device ID**: E3
- **Charger Type**: Keren
- **Status**: Busy (1)
- **Connector 1 Power**: 22 kW
- **Connector 2 Power**: 22 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: MEDCO S.A.L
**21. Medco Faqra (E15)**
- **Location Name**: Medco Faqra
- **Site**: Medco Faqra
- **Device ID**: E15
- **Charger Type**: Keren
- **Status**: Available (0)
- **Connector 1 Power**: 22 kW
- **Connector 2 Power**: 22 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: MEDCO S.A.L
**22. Medco Tehoum (E16)**
- **Location Name**: Medco Tehoum
- **Site**: Medco Tehoum
- **Device ID**: E16
- **Charger Type**: DC 60KW
- **Status**: Busy (1)
- **Connector 1 Power**: 60 kW
- **Connector 2 Power**: 60 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: MEDCO S.A.L
**23. Medco Taanayel (E17)**
- **Location Name**: Medco Taanayel
- **Site**: Medco Taanayel
- **Device ID**: E17
- **Charger Type**: DC 60KW
- **Status**: Available (0)
- **Connector 1 Power**: 60 kW
- **Connector 2 Power**: 60 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: MEDCO S.A.L
**24. Medco Unesco (E18)**
- **Location Name**: Medco Unesco
- **Site**: Medco Unesco
- **Device ID**: E18
- **Charger Type**: Ultra 150
- **Status**: Available (0)
- **Connector 1 Power**: 40 kW
- **Connector 2 Power**: 40 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: MEDCO S.A.L
**25. Medco Unesco (E19)**
- **Location Name**: Medco Unesco
- **Site**: Medco Unesco
- **Device ID**: E19
- **Charger Type**: MEDCO UNESCO - Mida 60KW
- **Status**: Available (0)
- **Connector 1 Power**: 60 kW
- **Connector 2 Power**: 60 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: MEDCO S.A.L
**26. Medco Sin el Fil (E30)**
- **Location Name**: Medco Sin el Fil
- **Site**: MEDCO Sin el Fil
- **Device ID**: E30
- **Charger Type**: DC 60KW
- **Status**: Busy (1)
- **Connector 1 Power**: 60 kW
- **Connector 2 Power**: 60 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: MEDCO S.A.L
**27. ZERO 4 (E35)**
- **Location Name**: ZERO 4
- **Site**: ZERO 4
- **Device ID**: E35
- **Charger Type**: DC 60KW
- **Status**: Busy (1)
- **Connector 1 Power**: 60 kW
- **Connector 2 Power**: 60 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: Zero 4
**28. La Marina Dbayeh (E33)**
- **Location Name**: La Marina Dbayeh
- **Site**: La Marina Dbayeh
- **Device ID**: E33
- **Charger Type**: DC 60KW
- **Status**: Busy (1)
- **Connector 1 Power**: 60 kW
- **Connector 2 Power**: 60 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: MEDCO S.A.L
**29. Yala Stop Beit Misk (E37)**
- **Location Name**: Yala Stop Beit Misk
- **Site**: Yala Stop Beit Misk
- **Device ID**: E37
- **Charger Type**: DC 120KW
- **Status**: Available (0)
- **Connector 1 Power**: 120 kW
- **Connector 2 Power**: 120 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: MEDCO S.A.L
**30. Medco Mar Mikael (E21)**
- **Location Name**: Medco Mar Mikael
- **Site**: Medco Mar Mikael
- **Device ID**: E21
- **Charger Type**: DC 60KW
- **Status**: Busy (1)
- **Connector 1 Power**: 60 kW
- **Connector 2 Power**: 60 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: MEDCO S.A.L
**31. Jbeil UNDP1 (E22)**
- **Location Name**: Jbeil UNDP1
- **Site**: Jbeil UNDP1
- **Device ID**: E22
- **Charger Type**: DC 60KW
- **Status**: Available (0)
- **Connector 1 Power**: 60 kW
- **Connector 2 Power**: 22 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: UNDP
**32. ANB (E24)**
- **Location Name**: ANB
- **Site**: ANB
- **Device ID**: E24
- **Charger Type**: AC 7.4KW
- **Status**: Busy (1)
- **Connector 1 Power**: 7.4 kW
- **Connector 2 Power**: 7.4 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: ANB
**33. Hopital Hotel Dieu (E25)**
- **Location Name**: Hopital Hotel Dieu
- **Site**: Hopital Hotel Dieu
- **Device ID**: E25
- **Charger Type**: AC 7.4KW
- **Status**: Busy (1)
- **Connector 1 Power**: 11 kW
- **Connector 2 Power**: 11 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: Hopital Hotel Dieu
**34. Village Dbayeh (E31)**
- **Location Name**: Village Dbayeh
- **Site**: Village Dbayeh
- **Device ID**: E31
- **Charger Type**: DC 60KW
- **Status**: Busy (1)
- **Connector 1 Power**: 60 kW
- **Connector 2 Power**: 60 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: Village Dbayeh
**35. Medco Faqra (E20)**
- **Location Name**: Medco Faqra
- **Site**: Medco Faqra
- **Device ID**: E20
- **Charger Type**: Medco Faqra 60KW
- **Status**: Available (0)
- **Connector 1 Power**: 60 kW
- **Connector 2 Power**: 60 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: MEDCO S.A.L
**36. Centro Mall Jnah (E27)**
- **Location Name**: Centro Mall Jnah
- **Site**: Centro Mall Jnah
- **Device ID**: E27
- **Charger Type**: DC 60KW
- **Status**: Busy (1)
- **Connector 1 Power**: 60 kW
- **Connector 2 Power**: 60 kW
- **Connector 3 Power**: Not available
- **Connector 4 Power**: Not available
- **Price**: $0.5/kWh
- **Company**: Centro Mall Jnah
---
## Instructions for Finding Nearest Charger
### When Customer Asks for Nearest Charger:
1. **Ask for their location**: "I'd be delighted to help you find the nearest EV charger! Could you please tell me your current location or the area you're in?"
2. **Once you have their location**, find the closest charger from the list above
3. **Provide helpful information**:
- Location name and address
- Distance (if you can estimate)
- Charger power and type
- Current status
4. **Be enthusiastic and helpful**: "Great! I found the nearest EV charger for you! It's located at [Location Name]..."
### When Customer Mentions Specific Location:
1. **Search for the location** in the list above
2. **Provide all relevant details** about that specific charger
3. **If location not found**, politely say: "I'm checking our records. Could you provide a bit more detail about the location you're looking for?"
---
## AI Agent Instructions
**When customers ask about EV charging locations:**
1. **For specific locations**: Search this article for the mentioned location and provide all details (name, address, charger power, type, status)
2. **For nearest charger requests**:
- Ask the customer for their current location or area
- Find the closest charger from the list in this article
- Provide location name, address, charger power, and type
- Be enthusiastic and helpful
3. **Always maintain a positive, energetic, and polite tone**
4. **If you cannot find a specific location**, politely ask for more details or offer to connect them with a human agent
5. **Remember**: This information is from MEDCO's internal knowledge base. Always verify information is current and accurate.
---
## Maintenance Notes
**Update this article regularly with:**
- New charger locations
- Changes in charger status
- Updated power specifications
- New charger installations
**Last Updated**: [Date]
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