EV Chargers – MEDCO

1️⃣ What is the capacity of your chargers?

Our chargers are power-packed and efficient! ⚡
Currently, the fastest chargers in our network offer 90 kW and 120 kW capacity — designed to get you back on the road in no time. 🚗💨

2️⃣ How long does it take to charge my car?

Charging time depends on your car’s battery size and current charge level, but on average it takes 20–30 minutes with our fast chargers. ⚡☕

3️⃣ What type of connectors do you provide?

We’ve got everyone covered! 🙌
All our chargers come with dual connectors for both European and Chinese vehicles, and we also provide adapters for Tesla and other models.
Our chargers are compatible with CCS2 and GB/T connector types. 🔌🚘

4️⃣ What is the price per kWh?

Our charging rates are simple and transparent 💡

$0.5/kWh across all our network
$1/kWh exclusively at La Marina Dbayeh

5️⃣ How do I charge at the station?

It’s super easy! 🚀
Just scan the QR code on the charger and follow the steps.
👉 New users will be prompted to sign up (create an account) after scanning — and you’re good to go! 📲⚡

6️⃣ How can I locate the nearest EV charger?

Finding a charger is quick and easy! 🔋✨
Just open the MY MEDCO App and head to the “Locate & Rate” section to view all nearby charging stations.
Or simply call our hotline at 📞 03/784125, and our team will gladly share the full list of EV charger locations with you. 🙌

🟢 e-MEDCO Card – EV Charging FAQs

1️⃣ How do I start an EV charging session using my e-MEDCO card?

Select the connector on the EV charger’s touch screen.
Plug in the EV connector to your vehicle.
Press the card icon on the charger’s screen.
Swipe your e-MEDCO card at the contactless icon to start charging.
Charging continues until your EV is fully charged, you stop the session manually, or your EV Wallet balance runs out. ⚡

2️⃣ How do I stop an EV charging session?

Tap STOP on the charger’s touch screen.
Swipe your e-MEDCO card again at the contactless icon.
Unplug the connector and drive safely. 🛑

3️⃣ How do I top up my EV Wallet?
You can recharge using:

Wallet apps: Purpl, Suyool, OMT, Neo
Online payment: Visa or Mastercard
Other options: Liters+ card, e-Vouchers, or Loyalty Redemption
How to recharge: Scan the QR code on the back of your e-MEDCO card and follow the instructions. 💳

4️⃣ How can I check my EV Wallet balance?
Scan the QR code on the back of your e-MEDCO card to view your current balance. 📱

5️⃣ Are there any tips for using EV chargers efficiently?

Please vacate the parking spot promptly after charging to allow other EV drivers to charge. 🚗💨

6️⃣ Where can I find more information or help?
Visit our website or download the My MEDCO App for full guidance and updates. 🌐

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